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  • Taiwan’s travel ban on China tours sparks industry outcry

    The story discusses the Taiwan Tourism Administration’s ban on travel agencies organizing group trips to China, citing national security concerns. Hsiao Po-jen, President of the Taiwan’s Travel Agent Association, seeks to address industry concerns with President-elect Lai Ching-te. The directive has sparked protests from the travel industry, with potential penalties for violators. The Tourism Administration cites the "Act for the Development of Tourism" to support the ban, threatening license termination for those jeopardizing national interests. Hsiao argues that organizing travel groups should not be deemed harmful to national interests, hinting at possible legal actions in response.
    2024/02/20 11:26
  • TPP official challenges legality of China tour ban

    Taiwan People’s Party (TPP) caucus convener Huang Kuo-chang questions the legal grounds of Taiwan’s ban on group tours to China, suspecting it was a hasty response to the pandemic. The government’s sudden change just before the Lunar New Year holiday raised doubts about the ban’s legal basis, with Huang accusing the ruling Democratic Progressive Party (DPP) of using vague legal concepts for punishment. Huang warns against resorting to lies and absurd methods, cautioning about the consequences of broken promises and half-truths.
    2024/02/19 17:13
  • Vietnamese agency faces fine amid travel payment dispute

    Taipei-based WinnER International Travel Co. has ceased services for a Taiwanese tourist group visiting Phu Quoc Island in Vietnam during the Lunar New Year. The company has retained the group’s deposit and continued to charge fees, citing a violation of contract rules by Mega International Travel Service, which had not made the agreed payment. WinnER International signed a contract with Mega International on September 12, 2023, and received a deposit of NT$700,000 on January 18, 2024. The dispute arose when the two sides could not agree on the service price, leading to WinnER International sending a notice to stop providing service on January 31, which went unanswered. As a result, WinnER International asked each passenger to pay an additional US$720 to continue the journey. The Kien Giang Provincial Tourism Administration has deemed WinnER International’s actions a violation of regulations and will penalize the company for not adhering to travel contract regulations.
    2024/02/16 11:08
  • Taichung’s Yichung district launches Lunar New Year’s market

    Experience the charm of Taichung’s Yichung Shopping District as it hosts a vibrant 17-day New Year’s market from Feb. 2 to Feb. 18. Enjoy street fairs, delicious food, and creative vendors in this top Taichung attraction.
    2024/02/11 12:30
  • Taiwan halts tour solicitations to China amid tensions

    The Ministry of Transportation and Communications (MOTC) has abruptly halted the solicitation of tours to China, reversing its previous policy. Originally scheduled to open on March 1, tours from Taiwan to China were limited to a daily reference cap of 2,000 people, with the possibility of adjustments based on the travel industry’s ability to attract customers. The decision to halt the tours immediately was made in response to China’s failure to organize tours to Taiwan and its unilateral change of the M503 flight route without goodwill, which poses a threat to flight safety. The Tourism Administration, a part of the MOTC, believes that given the current circumstances, it is not in the best interest of Taiwanese nationals to travel to China. They continue to appeal to China to demonstrate goodwill and promote cross-strait tourism exchange. Tours that have already been solicited and are due to depart between March 1 and May 31, 2024, will proceed as planned to protect passenger rights, but tours after June 1 are not permitted to depart. Travel companies are urged to refrain from soliciting customers to avoid potential disputes.
    2024/02/07 17:06
  • Tainan lights up: 2024 Taiwan Lantern Festival returns

    The 2024 Taiwan Lantern Festival is returning to Tainan for the first time since 2008, taking place from Feb. 24 to March 10. The main lantern, "Dragon Comes to Taiwan," was unveiled by the Ministry of Transportation and Communications’ Tourism Administration. Inspired by the dragons on the stone columns at the Tainan Grand Mazu Temple, the 18-meter-tall dragon lantern is accompanied by a 22-meter main lantern. This year’s lantern design transforms the dragon into a small round lantern with the same pronunciation as the Taiwanese snack "xiaolongbao," adding a touch of tradition and children’s anticipation. The festival will illuminate the "High-Speed Rail Lantern Area" and "Anping Lantern Area" in Tainan. In celebration of Tainan’s 400th anniversary, the city government will light up the "Anping Lantern Area" in advance on Feb. 3, allowing residents and tourists to enjoy the spectacle during the Lunar New Year holiday. Tainan Mayor Huang Wei-che expressed high hopes for the festival, praising the main lantern design for its unique representation of Tainan and Taiwan’s lantern festival through a blend of culture, nostalgia, and playful creativity.
    2024/01/03 19:51
  • Taiwan to merge tourism and weather services for travelers

    The Tourism Administration and the Central Weather Administration (CWA) have signed a memorandum of understanding to merge tourism and meteorological services in Taiwan. The partnership will focus on Taiwan’s tourism activities, particularly the 13 national scenic area administrations. The collaboration aims to develop strategic promotions that enhance the traveler experience by utilizing the expertise of both organizations. The Tourism Administration plans to incorporate real-time weather data into a tourism smart cloud, providing accurate weather conditions for tourists. The CWA will deliver targeted meteorological information for different regions, simplifying access for both local and international travelers. This initiative aims to catalyze the development of the tourism industry and ensure the effective use and exchange of weather and maritime information. The use of smart cloud technology will equip travelers with useful information, enhancing convenience and safety, especially for maritime recreational activities.
    2023/12/18 21:26
  • Taiwan to U.S. travel nears pre-COVID levels, up 84%: MOTC

    Discover America Committee in Taiwan President Brenda Tang revealed that the U.S. travel market from Taiwan has rebounded to 84% of pre-pandemic levels, according to data from the Tourism Administration. Taiwanese travelers heading to the United States surged by 185% from January to October this year, reaching 396,913, as reported by the National Travel and Tourism Office. Flights to the U.S. during the peak summer season had load factors of over 90%, while the off-peak months of September and October maintained load factors of at least 85%. China Airlines and EVA Airways have nearly returned to pre-pandemic flight levels, and Starlux Airlines is set to launch its San Francisco route. United Airlines plans to double its Taipei to San Francisco flights, and Delta Air Lines is preparing to commence a Taipei to Seattle route. Tour package prices to the U.S. for the first quarter of next year and the Lunar New Year peak season are expected to increase by no more than 25%, offering travelers some price assurance amid growing demand.
    2023/12/12 19:26
  • Taiwan eyes migrant staff for hotel shortage

    The Tourism Administration at the Ministry of Transport and Communications in Taiwan plans to apply for the opening of housekeeping positions for migrant workers due to a shortage of hotel service staff. The proposal will be submitted to the Ministry of Labor for consideration. The Director-General of the Tourism Administration, Chou Yung-hui, emphasized the importance of the hotel industry in the tourism sector and its impact on local economies. Chou encouraged local workers, especially middle-aged and older individuals and women, to consider employment opportunities in the industry. Discussions with the Ministry of Labor are ongoing to address migrant worker policies, and relevant data will be presented as soon as possible.
    2023/12/12 17:36
  • MOTC hosts cultural event at Toronto Eaton Center

    The Tourist Administration of the Ministry of Transport and Communications (MOTC) organized a two-day event at the Toronto Eaton Centre in Canada, showcasing Taiwan’s attractions. The event featured various activities, including VR experiences, calligraphy bookmark crafting, pinball games, indigenous beadwork, and oil-paper umbrella painting workshops. The Taipei Economic and Cultural Office in Toronto reported a significant increase in Canadian visitors to Taiwan, with a 1366.17 percent rise compared to the previous year. However, the number of visitors has not yet returned to pre-COVID-19 levels. In an effort to boost tourism, Taiwan has waived visa requirements for Canadians, positioning itself as an ideal winter getaway. Taiwan’s picturesque mountains, coastlines, and diverse urban and small-town landscapes make it a perfect destination for leisurely exploration.
    2023/12/11 20:32
  • Tourism Administration to launch travel program for seniors

    The Tourism Administration plans to launch a new travel program called "Golden Years" (凰金遊程Golden Years) next year, targeting senior travelers in response to Taiwan’s aging population. With an estimated senior travel demographic of 4 million individuals, Taiwan sees a potential tourist value of up to NT$120 billion. Deputy Director-General Lin Hsin-Jen expects a 10% to 20% growth in output value, reaching NT$120 billion, with domestic tours for the elderly market accounting for approximately NT$40 billion and international travelers adding NT$60 billion. Travel agencies and hotels are now focusing on marketing efforts and introducing 11 Golden Years itineraries to cater to this demographic’s preferences. Discounts and leisurely itineraries are being offered to accommodate the spending power of senior travelers.
    2023/11/22 19:47
  • Tourism Administration orders hotel to adjust booking system

    Taiwan’s Tourism Administration has requested a hotel near Sun Moon Lake in Nantou County to adjust its reservation system. The hotel’s online reservation system was found to be in Simplified Chinese and listed the hotel’s address as "China Taiwan" instead of Taiwan. The Tourism Administration has instructed the hotel to ban the use of "China" and provide a Traditional Chinese interface. The hotel management clarified that it is 100% Taiwanese invested and partnered with Wyndham Hotels & Resorts to attract more tourists. The appearance of "China Taiwan" on the reservation system was due to linkages with the Wyndham booking site, which is overseen by China for the Asia Pacific region. The Nantou County Government Tourism Bureau has jurisdiction over the hotel, which began trial operations in August and is set to officially open in January next year.
    2023/11/22 19:41
  • Taiwan’s hospitality sector faces severe labor shortage

    Explore how Taiwan’s hospitality industry confronts severe labor shortages, with insights from industry experts on integrating migrant workers and developing strategies to meet the increasing demand in the tourism sector.
    2023/11/22 19:08
  • MOL reviews opening up hospitality sector to foreign workers

    The Ministry of Labor’s Workforce Development Agency (WDA) is evaluating a report on introducing foreign workers into Taiwan’s hospitality sector. The Tourism Administration of the Ministry of Transportation and Communications (MOTC) has completed an assessment report on the matter and sent it to the Ministry of Labor. The WDA is currently reviewing the report and is expected to complete its evaluation by December. Decisions regarding the introduction and number of foreign workers will be discussed in future meetings.
    2023/11/02 19:44
  • China customs to end mandatory travelers health declarations

    The General Administration of Customs of the People’s Republic of China (GACC) has announced that starting November 1st, mandatory health declarations will no longer be required for those entering or departing China. However, travelers are still obligated to report their health status to customs and cooperate with sanitary inspections. The Tourism Department of the Kinmen County Government has welcomed this policy change, hoping that cross-strait interactions can resume under normal conditions in the post-pandemic era.
    2023/10/31 17:18
  • KMT pres. candidate Hou Yu-ih aims to boost Taiwan’s tourism

    Kuomintang (KMT) presidential nominee Hou Yu-ih pledged on Thursday (Aug. 24) to boost Taiwan’s tourism under his potential administration.
    2023/08/24 19:33
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